A companion app for the people who actually answer: agents take conversations and calls, admins check on the workspace, and a push notification reaches whoever is on shift without anyone having to keep a browser tab open all evening.
Not a cut-down “view only” companion. An agent can do the job from the app: pick up a waiting conversation, reply with a canned response, take a voice call, leave an internal note, block a visitor who has become a problem, and resolve the ticket.
The admin side is not a dashboard screenshot either. Analytics, live monitoring, the waiting queue, your agents and departments, domain assignments, widget configuration and billing — the settings you would reach for when something needs changing and you are not at a laptop.
Not from the stores — it is in private beta while we finish the release builds. Ask us for access and we will add your workspace to the beta.
No. It signs in to the workspace you already have, with the same account and the same permissions. An agent sees what that agent can see on the web.
Yes — push notifications for new conversations and incoming calls, so the phone is what tells them, rather than a tab they left open.
No. It is a native app talking to a versioned JSON API built for it, with screens designed for a phone rather than a desktop layout squeezed onto one.
Tell us your workspace and which platform your team is on. Beta testers get a direct line to the people building it.
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