Most visitors who need help never click the chat bubble — they read the pricing page twice and leave. See who is on your site as they browse, where they came from, what they are looking at, and open the conversation yourself.
Every active visitor appears with the page they are on, the path they took to get there, their country, and how long they have been browsing. A visitor rereading your pricing page for four minutes is telling you something.
Pick a visitor, start a chat, and the message is waiting the moment their widget notices — the visitor does not have to have clicked anything first. It is the digital equivalent of walking over and asking whether they are finding what they need.
A public chat widget is a public inbox, which means it eventually attracts someone you would rather not hear from. Block a visitor from the conversation itself and they stay blocked; rate limits and abuse guards handle the automated version of the same problem before it reaches an agent at all.
No. It shows activity on the sites where your own widget is installed, for the length of a session. There is no cross-site profile and nothing is sold onward.
The widget is visible on the page and your privacy policy should say what you collect. We give you the controls; the disclosure is yours to make, as it is with any analytics you run.
A message waiting in the widget, exactly as if they had asked a question and you replied. There is no pop-up takeover of the page.
Yes — block them from the conversation, and they stay blocked. Automated floods are caught by rate limits before an agent is involved.
One line of code, no card to start. If it is not right for you, you will know within an afternoon — and so will we.
Pick the categories you're comfortable with. Essential is always on — everything else is yours to decide. See our cookie policy.
Session, security and CSRF cookies. Needed to keep you signed in and the site secure — there's no version of the site that works without them.
Remembers small things — billing cycle preference, last viewed plan. Disabling makes the site slightly less smart, never broken.
Anonymous, aggregated visit data — which pages get read, which features get clicked. We use this only to decide what to build next.
Attribution for ad campaigns and remarketing pixels. Off by default — enable only if you don't mind retargeting.