The short version
We built AssistChat because we were tired of "support platforms" that needed an implementation engineer, a quarterly business review, and a chatbot maze before a customer could talk to a human. Our pitch is simpler: one widget, one workspace, multi-domain by default, real humans on the other end.
What we believe
People > bots
Bots are a feature, not a strategy. We let teams reach humans first, and use automation to make those humans faster — never to replace them.
Honest pricing
No "contact us" for the basics. The price you see is the price you pay, and it scales with chats — not with seats you don't use.
Multi-domain by default
Your business probably has more than one site. So does our pricing. One workspace covers every brand, every domain — at no extra charge.
Audit-grade activity
Every assignment, suspension, billing change is logged immutably. Compliance teams should be able to take us at our word — and verify it.
The team
AssistChat is built by AssistChat, a small product team headquartered in Bengaluru, India, with engineers across three time zones. We're a self-funded company — that's a deliberate choice, because the people we want to spend our days listening to are customers, not boards.